Frequently Asked Questions
Everything you need to know before arranging home care. Can't find your answer? Contact us and we'll respond quickly.
How quickly can you arrange home care?
Most requests are scheduled within 24–48 hours depending on shift availability. If your case is urgent, we prioritize the earliest safe slot.
Do you provide doctor-backed care plans?
Yes. We align care tasks to doctor instructions and use a structured plan for continuity. If adjustments are needed, we coordinate updates with families.
Are your caregivers verified and trained?
We verify healthcare credentials and match caregivers based on the care requirement. We also support families with handover guidance.
What details do you need from us to start?
Your city, service requirement, patient routine (if known), and any doctor notes or instructions. Even a short description helps us respond faster.
Do you support NRI families looking after parents in India?
Yes. We share structured updates and coordinate schedules so families stay informed even when abroad.
Is there a contract or long-term lock-in?
We focus on care continuity and clear schedules rather than complicated lock-ins. You can discuss timeline and adjustments during the call.
Still have questions?
Our care coordinators are available to walk you through everything before you commit.